Martha from ServiceMaster called me mere minutes after my insurance company sent out a request for service. In fact, she was so quick that I was still on the phone with my insurance company when I got her call. Justin and another very nice man got to my house within two hours of the initial call. They pulled my bed over to the other side of the room so it was no longer under the ceiling leak and set up 3 blowers and a dehumidifier to dry the corner of the mattress that was saturated with water and the wet ceiling and to prevent any mold and/or mildew from forming in the room. They were so professional and pleasant.